Can I withdraw my notice of termination?

Hilfecenter

We have completely redesigned our customer portal for you. If the steps described in the guide differ from what you see, you will find a PDF version of the old guide at the end of this article.

You are welcome to withdraw your notice of termination. Here you can find out how to do so and what deadlines you need to keep in mind.

You can only withdraw your cancellation by email. To do so, send a message to support@easybell.at and explain your request.

Deadlines for withdrawing a notice of termination

Notice period: at least 1 business day before the termination date (unless a number porting request has been submitted)

If your new provider has canceled your service with us (e.g., as part of a number porting process):
Once Easybell has confirmed the cancellation to the receiving provider, we can no longer reverse it. Instead, you must request a cancellation from your new provider. They will then send a cancellation notice to Easybell so that the contract can continue.

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