1. Install the Easybell app

Please start by downloading and installing the latest version of the app from the Play Store.

You cannot use standard SIP login credentials in the Easybell app!

The Easybell app requires specific login credentials, which you will generate in the next few steps.

2. Open the phone line in my.easybell

First, please go to my.easybell.

There, please click on “Telephone line” in the left-hand menu bar.

Alternatively, you can also click on “Manage Phone Numbers” directly in the my.easybell dashboard.

3. Open Settings

In the Overview of connections, please click on the connection whose settings you want to adjust.

4. Generate and display app credentials

After you click on the desired connection or phone number, you'll find the "App Credentials" option in the details.

Click “View Login Information” to the right of it.

Important: The app credentials are only displayed if the connection is in “Trunk” mode (phone number in “Phone” mode for residential customers).

Note

Only one phone number can be registered in the app.

5. Use your login credentials in the app

You can now use these login credentials to register with our phone server using the Easybell app.

Scan the QR code with the Easybell app or enter the displayed information manually.

6. Allow the app to access

Please confirm the requested permissions in the app. Without these permissions, you won't be able to make calls.

If you are using Android version 10 or higher, we strongly recommend following these instructions:

Set up notifications for incoming calls on Android.

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Created on: 09. November 2026