Can I use an ISDN telephone system with a VoIP connection?

ISDN was long considered the standard for high-quality business telephony. However, the technology is outdated and has been replaced for years by Voice over IP (VoIP), also known as All-IP or NGN. In Austria, the transition to All-IP is already in its final phase—while the use of ISDN connections via ISDN-over-IP (ISDNoIP) is still possible in some cases, traditional ISDN connections are increasingly disappearing from the market. The majority of users already make calls via VoIP.

The transition from ISDN to All-IP affects both ISDN multi-device connections and ISDN system connections. So what should you do with your ISDN telecommunications system? Can you continuetouse it, or should you switch to VoIP instead? We’ll help you make the decision!

Since the SIP phone system connection can replace traditional ISDN phone lines, such as primary multiplex (PMX) lines, you no longer need a physical phone line. Calls are simply routed through your broadband connection. As a result, ISDN devices can no longer be used as-is.

But don’t worry—you can continue to use your current ISDN system. To ensure this goes smoothly, there are simple options available, which we’d like to outline for you below.

For example, thanks to modern routers like the latest FRITZ!Box, you can continue to use your ISDN phone system. To do this, the model must have a telephone interface (also known as an S0 connection). It must also support VoIP. You can quickly and easily find out whether a router is “VoIP-capable” using our Router Check! If you want to continue using a block of phone numbers from an ISDN system connection, the router must also support SIP trunks.

In general, ISDNphonesystems can be upgraded by installing expansion modules that provide additional functions and connection options. These expansion modules help you prepare your ISDN phone system for All-IP use. However, they are manufacturer-specific. Depending on the manufacturer and model, there may be differences, and not all modules can be used with all systems. Therefore, it is best to contact your ISDN phone system manufacturer.

We offer flexible SIP trunks at competitive rates. The concept is very simple: You no longer make calls via an ISDN line but through your Internet connection. The SIP trunks are hosted in an IP phone system at your location or in the cloud. This allows you to set up new phone numbers or continue using your existing ones. Unlike ISDN, you can use a SIP trunk anywhere in the world—all you need is a broadband connection. This means, for example, that employees can be reached at their office number even when they’re on a business trip or workingfromhome. This gives you and your company flexibility and independence, allowing you to fully take advantage of the cost-saving potential of a trunk.

If you’re interested in switching to SIP trunks, we recommend the following:

Another option—or an additional one—is to consider using a cloud-based phone system (hosted PBX).

It offers long-term performance and is therefore clearly an investment in the future. Since it is a virtual phone system, it is not location-dependent and requires no additional maintenance or upkeep costs. It is also flexible and intuitive to use on your own.

Additional benefits for you:

• Availability: Phone numbers with no additional monthly fees, up to 50 external calls and an unlimited number of internal calls
• Global usability: You can use a cloud-based phone system anywhere in the world. This makes it possible to seamlessly integrate employees at different locations and those working from home.
• Expanded Feature Set: Our cloud-based phone system offers features that were not possible with ISDN. All of these features can be controlled via a user-friendly web interface.
• Regular Updates and Feature Enhancements: We are continuously developing the cloud-based phone system. New features are automatically made available to you. And, of course, we always ensure that your phone system is up to date with the latest security standards.
• Security: The phone system is hosted on servers in Europe.
• Freedom: No minimum contract term and fair contract terms

So much for the theory. In practice, here’s what using the system might look like for you:

This means that IP telephony is also possible via a standard ISDN phone system. If you do decide to go with a cloud-based phone system, we recommend the easybell Cloud Phone System, which not only helps you save money but also allows you to make secure calls and take advantage of additional features.