Depending on which product you order from Easybell, the ordering process may vary slightly for technical and organisational reasons.

Therefore, it makes a difference whether you wish to transfer existing telephone numbers from another provider to us or obtain new telephone numbers.

Differences in the order process.

We therefore distinguish between the following four cases when ordering, from which please select one:

If you are unsure which case applies to your order - no problem - simply answer the following two questions:

Do you want to take existing phone numbers with you to Easybell ("porting")?

The transfer of existing telephone numbers ("porting") has a major impact on the order process, as this process must be coordinated with your previous provider. For example, we can only take over your phone numbers as soon as the previous provider agrees. This is often only the case at the end of your existing contract.

This process is strictly regulated to prevent abusive number porting. It is worth allowing for a certain time buffer when placing the order and requesting relevant subscriber data from the old provider in good time.

With our telephone connections, the number porting is ordered after the connection has been switched.

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Created on: 23. October 2025